FREE SHIPPING IN THE UNITED STATES

Shipping policy

Last Updated: August 25, 2026

At Sovrina we work to make every part of your order clear, and that starts with shipping. Every order placed within the United States ships free.

Shipping Locations

This policy applies to orders shipped within: the United States.

Delivery Times

  • Order Cutoff Time: 3:00 PM EST. Orders placed after this time are processed the next business day, which can add a day to the delivery estimate.
  • Order Handling Time: 1–2 business days, Monday to Friday. Once your order is processed it is handed to one of our trusted carriers.
  • Transit Time: 6–7 business days, Monday to Friday.
  • Estimated Delivery Time: 7–9 business days.

Please note that delivery times are estimates and may vary due to factors outside our control.

Carrier Services

We partner with reliable carriers to deliver orders within the United States, including USPS, UPS, and FedEx.

Shipping Costs

  • Free Shipping: every order within the United States qualifies for free shipping, with no minimum order value.
  • Paid Shipping (if applicable): for destinations outside our free shipping zones, shipping costs are calculated and displayed at checkout.

Delivery Issues

If anything goes wrong with your delivery, including a delay or a lost package, contact our customer service team right away at info@sovrina.com. We will take it up with the carrier and see it through until your order arrives safely.

Tracking Your Order

Once your order has shipped you will receive an email confirmation containing your tracking number. You can follow your shipment any time on our Order Tracking Page (/apps/trackyourorder).

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Questions?

Visit our FAQ page (/pages/faq) or contact our customer support team for assistance.

Contact Information

Store Name: Sovrina
Store Address: 416 Stewart Street, Greensboro North Carolina 27401, United States
Store Email: info@sovrina.com
Store Phone: +13362342033
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
Response Time: We do our best to reply to your e-mail within 1–2 business days.